Kayla leads Luna CX, an outsourcing firm specializing in supply chain optimization, predictive analytics and customer service. With a background in M&A valuation and management consulting from PwC as well as transforming outsourced service teams into high-quality, in-house teams, she leverages advanced technology to enhance business efficiency and customer satisfaction, reflecting her dedication to innovation and excellence in the industry. She has been a board member at USC Marshall, YPO next generation, Project CETI and others. She has been honored with awards such as the Comerica Bank/NBA Lakers Woman of Promise award.